Report an Issue

24/06/2023

Dear All

We thought you may find the following links useful. 

This link opens the most effective, efficient way to log issues or complaints with Westmorland and Furness Authority, concerning the following:

https://www.southlakeland.gov.uk/report

  • Planning & building

To Report a breach

  • Bins and Recycling

Report a missed collection, a full recycling bank, an issue with a clinical waste collection, household waste and recycling query, report a commercial property using domestic bins

  • Parking, roads and travel

Report fly tipping, full street litter bin, litter, removal of dead animal, graffiti, a damaged steel name plate, an abandoned vehicle, a problem with one of our car parks

  • Housing

Report an empty house

  • Business & trade

Report a food safety or hygiene issue

  • Your environment

Report dog fouling, a noise complaint, a smell complaint, a smoke complaint, report dust, steam and effluvia

  • Leisure, culture

Report Broken playground equipment

This link opens the registration of an account, details as follows:https://www.westmorlandandfurness.gov.uk/your-council/my-account

My Account

Pay and apply for council services, report issues, contact us or check information 24 hours a day seven days a week with My Account.

By registering for My Account you can check your previous transactions with us and find useful information about your local area including:

  • planning applications near you
  • collection calendars for your waste and recycling
  • contact details of your local councillors
  • if your house is in a national park or conservation area where different planning rules apply

You can securely access our services, including:

  • pay for things like Council tax, business rates and parking penalty charge notices
  • apply for new bins/recycling boxes and bags, assisted bin collections, to register to vote
  • report issues like missed bins, graffiti dog fouling and fly-tipping