StreetLink Relaunch
The Department for Levelling Up Housing and Communities’
(DLUHC) strategy
for ending rough sleeping, published in September 2022, includes a
commitment to continued funding and improvements to StreetLink, reflecting
advances in the technology and the aim of making it easier to use and improving
the quality of referrals.
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What is StreetLink?
StreetLink is a vital service in helping end rough sleeping
and its purpose is to enable members of the public to connect people sleeping
rough in England and Wales to local support that meets their needs.
Through StreetLink you can submit an alert about someone
sleeping rough to local authorities and outreach teams so that they can locate
and provide them with the support they need.
This includes anyone who is sleeping outside, preparing to
bed down, or sleeping somewhere not designed for habitation, such as a car.
Individuals sleeping rough can also submit an alert to get help for themselves.
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How does it work?
To make an alert, follow these 3 simple steps:
1. Locate
Pinpoint a specific location of where you have seen the
person sleeping rough using the map feature and include a written description
of the location.
2. Describe
Provide details on the time the person was sleeping rough at
the location and any further information about their appearance that can help
identify them.
3. Submit
Once submitted, your alert goes to the local authority or
outreach service in the area. You will receive an update within 10 working days
if you have requested it.
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What’s new and how can you support?
There’s a new website link where you access the platform
from: thestreetlink.org.uk.
From now on you should use the new website link to make an
alert about someone sleeping rough. Please note that the existing StreetLink
app will no longer be in use.
You can help someone sleeping rough get the support they
need or signpost people to the service so they can seek help for themselves
from local services by making an alert through StreetLink.
If you would like to know more about StreetLink, please
visit thestreetlink.org.uk/about.